Troubleshooting

"Device limit reached"

Your license is bound to its maximum number of devices. Open the dashboard's Devices page, release a device you no longer use, and activate again.

"License revoked or expired"

Check the license status on your dashboard. Expired subscriptions can be renewed from the Billing page; if a license shows revoked and you don't know why, open a support ticket.

Activation fails with a network error

Confirm the machine can reach the internet and that a firewall or proxy isn't blocking the app. Corporate TLS-inspection proxies can break certificate verification.

A research query returns no results

Check the query in a browser first — narrow niches can have few results, and source pages can change. Check for an available update and include the app version in a support ticket if the issue persists.

The managed browser will not open

Install or update Google Chrome (macOS or Windows) or Microsoft Edge (Windows), close any stalled LeadFOMO browser window, and retry. LeadFOMO never reuses your normal browser profile.

Still stuck?

Open a support ticket from your dashboard with your license key, app version, and OS. Replies remain available in the dashboard thread.